NI-Visa Missing Instrument Error in TestStand

Updated Jul 27, 2018

Reported In

Hardware

  • PXI Chassis

Software

  • LabVIEW
  • TestStand

Driver

  • NI-DAQmx

Issue Details

I am trying to obtain a device handle using NI Visa via a LabVIEW step in TestStand but get error:
Visa: [​Hex 0xBFFF0011] Insufficient location information or the device or resource is not present in the system.

How can I communicate with my instrument again?

​An example of the error is shown below:


Solution

To fix the issue use a licensed LabVIEW development system copy to set the instrument names correctly in the LabVIEW step being called.

Additional Information

This error can be caused by the instrument session not being correctly set up in the LabVIEW step. This can either be the result of the instrument names being reset in NI MAX or by the instrument names not being recognised when moving your software application from one system to another.

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