This device is not supported by your LabVIEW environment

Updated Aug 4, 2020

Reported In

Hardware

  • CompactRIO Controller
  • CompactDAQ Controller
  • PXI Controller

Software

  • LabVIEW
  • LabVIEW FPGA Module
  • LabVIEW Real-Time Module

Issue Details

I am trying to add my cRIO or PXI device to my LabVIEW project and I'm receiving the following message:

This device is not supported by your LabVIEW environment

Why am I seeing this?

Solution

The reason you are seeing this is because your controller may not be compatible with your LabVIEW version. Make sure that the software environment you are using is supported by your hardware. See document Software Support for CompactRIO, CompactDAQ, Single-Board RIO, R Series, and EtherCAT and select your device model from the dropdown in Section: Show Support Information for a Specific Device. You will see the compatibility information on the table.