Invalid Usename and Password Combination Error When Logging In to My NI LabVIEW FPGA Compile Cloud Account

Updated Jan 25, 2022

Reported In

Software

  • LabVIEW FPGA Compile Cloud Service

Issue Details

  • I have previously used the NI LabVIEW FPGA Compile Cloud Service but when I tired to login to my account now, with the same username and password, I get this error message: Invalid Usename and Password Combination
  • Or, I have succesfuly created my FPGA Compile Cloud Account. When I am setting the username and the password in the Configure Cloud Service Dialog in LabVIEW I get the following error:

 

Solution

  • In December 2021 an issue occured which lead to some users needing to reregister (the same username and password can be used as previos) their account here: Create New Account-LabVIEW FPGA Compile Cloud Portal. Once the account is recreated/registered, try logging in. 
  • This message can appear if you've mistyped your username or password. Try re-entering them and clicking Ok. Pay careful attention to the capitalisation.
  • You may also see this message if your password is 5 characters or fewer in length. FPGA Cloud Compile requires your password to be at least 6 characters long.

Additional Information