PXIe-5840 (VST 2) Not Recognized in NI MAX

Updated Jun 6, 2018

Reported In

Hardware

  • PXIe-5840

Issue Details

I have PXIe-5840 and it is not recognized in MAX.

Solution

In order to recognize the PXIe-5840 please do the following
  1. Check if the necessary drivers are installed in MAX. You can do this by opening NI MAX and navigating to Software on the left hand side. Once expanding Software you should see NI-RFSA and NI-RFSG within a list of other NI software.
  2.  If the drivers are not installed download the attached links:
  1. Check it is in the correct slot ( Getting Started Guide )
  2. Restart your computer. 



 

Additional Information


One additional step you may try is to clear your MAX database. This will remove all of MAX's memory of any previously configured devices, including configurations that may be corrupt or conflicting with the VST. 
 

WAS THIS ARTICLE HELPFUL?

Not Helpful