Can't See R-Series Board in NI MAX

Updated May 21, 2018

Reported In

Hardware

  • PXI-7813

Software

  • Measurement & Automation Explorer (MAX)

Issue Details

I have a PXI R-Series module in a PXI chassis. I can see the PXI controller and chassis in NI-MAX but I can't see the module.

Solution

Make sure that you have the following device drivers installed:
  • NI FPGA Module 
  • NI R Series Multifunction RIO 
  • NI-RIO Driver 
If you already have these drivers installed, repair the software.

Make sure that the correct version of the NI-RIO driver is installed by checking the NI-RIO and LabVIEW Version Compatibility. The version of the FPGA driver should match the version of LabVIEW that you are using.

If you are still not able to see the card, follow the steps in NI Networked Device Doesn't Show Up or is Missing in MAX.

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