Error -50152: "A Hardware Failure Has Occurred"

Updated Oct 18, 2023

Reported In

Hardware

  • PXIe-4300
  • PXIe-4302
  • PXIe-4357
  • PXIe-4303
  • PXIe-4353
  • PXIe-8301
  • PXI-4110
  • PXIe-6366

Driver

  • NI-DAQmx
  • NI-DCPower

Issue Details

When I try to run a test with my card or launch Test Panels in NI MAX, I receive an error similar to what is shown below:

Error -50152 occurred at XXXX
Possible reason(s):
A hardware failure has occurred. The operation could not be completed as specified. 

Solution

  • Reset NI MAX Configuration and test with a finite or continuous task in NI MAX.
  • Change the card to a different slot in the PXI chassis.
  • If the Chassis is operating via a MXIe connection to a host PC, it is recommended to test the module on a PXI system that does not include MXI connections. If you have a different chassis that you can use, try plugging the module into a different chassis and check if the issue persists. If it does, contact NI Support.
    • If you cannot test on a non-MXI system, then make sure that you have installed the MXI-Express BIOS Compatibility Software.
    • Before creating any changes in the BIOS or installing the BIOS Compatibility software, make a backup or restore point for your computer.
    • Before or after installing the BIOS Compatibility Software, set the DIP switch 1 of your MXI Card to the ON position. Do not set any other switch to the ON position.
    • Try changing PCI/PCIe slots inside the computer.
    • If using a Thunderbolt MXIe Expansion, try the steps outlined in the following Knowledgebase article: Driver Verifier DMA Violation Blue Screen With MXIe or Thunderbolt Modules.
  • Verify other cards in the system can perform continuous or finite acquisition. If they cannot, reinstall their drivers. 
  • If you have another module of the same model that you can use, test it on the same slot of the module that shows the error.
  • If the issue continues, please contact NI Support.

Additional Information

BIOS enumeration issues can lead to cards not functioning correctly in PXI Chassis as is explained in Mitigating MXI-Express PC Incompatibility.