Test Panels for Data Acquisition Missing in NI MAX

Updated Aug 13, 2020

Reported In

Software

  • Measurement & Automation Explorer (MAX)

Driver

  • NI-DAQmx

Issue Details

I have an application where I am acquiring data from a NI DAQ card. I have built a stand-alone executable and created an installer for it on my development machine. When I install the application on a second machine, it works as expected. However, when I go into NI Measurement and Automation Explorer (MAX) and click on my device, I cannot find the Test Panels option. I expect the button to appear as shown in the image below: 
 

Solution

If you are using a DAQ card and are missing the Test Panels option, please make sure you have NI-DAQmx MAX Configuration Support. You can verify this by opening NI-MAX and on the left-hand side panel click to expand My System»Software. Under the Software drop down, you should see the NI-DAQmx MAX Configuration as highlighted in the image below.

 
 
 
If you do not have NI-DAQmx Configuration, you will need to install it. You can install the NI-DAQmx MAX Configuration Support from the NI-DAQmx installer page.

Notes:
  • Remember to reboot the computer after installing or reinstalling NI-DAQmx with MAX Configuration Support.
  • The runtime version of the DAQmx driver will not contain the MAX Configuration Support.
  

Additional Information

When creating an installer for a deployment machine, the default setting is to add the run-times used in the current application. This setting can be found by going to the My Installer Properties window and navigating to Additional Installers»National Instruments Installers to Include. For your example, the runtimes you might see selected are NI LabVIEW Runtime and NI-DAQmx Runtime.

In order to see the Test Panels in NI MAX, you would need to modify the installer settings to also include MAX Configuration Support. You can do this by first unchecking the Automatically select recommended installers checkbox in order to replace the NI-DAQmx Runtime with NI-DAQmx Runtime with Configuration Support. After applying the new installer on the deployment machine, Test Panels will be available.