Multisim Serial Number Not Activating My Software

Updated Jan 10, 2019

Reported In


  • Multisim
  • Multisim 14.1 Student
  • Multisim Professional

Issue Details

I have a received a serial number to activate my Multisim software from my Software Admin. However when I try to activate my software, I get an error.


When activating Multisim software you need to ensure two things:
  1. You have installed the right software version for your serial number e.g. Multisim 14.1 - if in doubt contact your software admin to clarify.
  2. You have the installed the correct edition either Multisim for professionals and Multisim for Educators, Students, and Researchers.

Additional Information

There are two editions for Multisim and Ultiboard - there is the Power Pro Edition and the Education edition. The Education edition is for Academics, Researchers and Students.

To find out which version of Multism you are using to Help >> About Multisim

If you are using Multisim version 11 or older, Multisim Student Edition and Multisim Education edition were separate from each other's. The difference between these two edition can be seen here. You would require different activation code depending on which Edition you are using.