Error 50152 When Using PXIe Module in NI MAX Test Panel

Issue Details

• When trying to run the self-test on my PXIe module using NI MAX, I received error 50152.
• When using NI MAX, I received error 50152 when attempting to run the PXIe-6375 in finite or continuous mode with the following message:

A hardware failure has occurred. The operation could not be completed as specified.

Solution

This issue often occurs when the PXI system is connected to the host PC via an MXI (or MXIe) link. To confirm and resolve the problem, follow these steps:

• Move the MXI PCIe card to another slot in the motherboard and test again to see if the same behaviour is observed
• Compare how working and non-working devices appear in Windows Device Manager
• Try the same module, chassis, and MXI link on a different host PC
• Test another chassis/MXI link on the same host PC
• Ensure the computer is not waking from sleep mode.
• Install the BIOS Compatibility software .
  • Before creating any changes in the BIOS or installing the BIOS Compatibility software, create backup or restore point for your computer.
  • Before or after installing the BIOS Compatibility Software, set the DIP switch 1 of your MXI Card to the ON position. Do not change for other switches.

For more detail on the MXI issue and troubleshooting guide, refre to the MXI Compatibility and Connectivity Troubleshooting Guide.

Additional Information

• Ensure hardware pins are not damaged and the PXIe module is properly seated in the chassis.
• Some computers can cause issues with DAQmx hardware when booting up from a low power state (ie sleep mode) as explained in Error -50152 after Computer Wakes from Sleep. If this is the cause, it should be solved by rebooting the host computer. For a more long-term solution, configure the host computer to avoid entering sleep mode.