This content is not available in your preferred language.

The content is shown in another available language. Your browser may include features that can help translate the text.

VirtualBench Device Not Found After Updating Driver

Updated Oct 2, 2024

Reported In

Hardware

  • VirtualBench All-in-One Instrument

Driver

  • VirtualBench Software

Issue Details

My VirtualBench 8012 had been working properly. I recently moved to a new PC and updated the NI-VirtualBench driver. Now my VirtualBench gives me a "Device Not Found" error on both computers.

Solution

Press and hold the Reset Button for 5 seconds to reboot the device into factory default mode. The button can be found on the back panel of the VB-8012 near the USB port. Refer to VB-8012 DC Power Supply Connections and LEDs in the documentation for a diagram of the back panel connections.

Related Links

NI VirtualBench Help

Other Support Options

Ask the NI Community

Collaborate with other users in our discussion forums



Request Support from an Engineer

A valid service agreement or active software subscription may be required, and support options vary by country.

Tariff Impact Update Learn more

Was this information helpful?

Yes

No