NI GPIB-USB-HS(+) Instrument Not Visible on Target Machine

Updated Oct 15, 2018

Reported In

Hardware

  • GPIB-USB-HS
  • GPIB-USB-HS+
  • GPIB Cable

Software

  • TestStand

Issue Details

I am building an installer in TestStand and it must include the drivers necessary to communicate with an instrument I have connected to an NI GPIB-USB-HS(+) cable. On my development computer I can see the cable in NI MAX and I can click the Scan for Instruments button and it finds my instrument. When I deploy to my target machine, I can see my GPIB-USB-HS(+) cable in MAX, but I cannot see my instrument and there is no Scan for Instruments button. How do I see my instrument?

Solution

When you build the installer in TestStand, make sure to include NI-488.2 Application Development Support as well as NI-488.2 Runtime. If you only include the NI-488.2 Runtime, you will not have the Scan for Instruments button in NI-MAX on your target machine. 

Additional Information

When selecting the drivers to include in the TestStand Deployment Utility, you must uncheck "Only display runtime installers" to include the NI-488.2 Application Development Support. 

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