PXI System Won't Shut Down Properly

Updated May 10, 2018

Reported In

Hardware

  • PXIe-1085

Operating System

  • Windows

Issue Details

When I attempt to shut down my PXI controller, it performs a restart instead of a shut down. I do this by going to Start > Shutdown on the Windows OS. I observe that all of the hardware (fan, LEDs, all cards, etc.) and the OS shut down before restarting a few moments after. 

Solution

  1. Try performing a hard shut down by pressing the physical power button on the chassis. 
  2. If you are able to do step one, remove all of the cards and controller from the chassis. 
  3. Wait a few minutes and put the system back together and power on. 
If the above does not resolve your the problem and you are using a USB powered hub try unplugging it. If it works after removing it from the system completely, then this is related to a Windows 7 bug. You should contact Microsoft if a work around is needed. 

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