NI PCI-GPIB Card Failing Troubleshooting Utility

Updated Apr 27, 2018

Reported In

Hardware

  • PCI-GPIB

Driver

  • NI-488.2

Issue Details

  • I can connect to my NI GPIB PCI card, but it fails the NI 488.2 Troubleshooting Utility with an error like this: 
  • The NI GPIB troubleshooting wizard fails the self test. I have tried reinstalling software and restarting the computer, but I still see this error. 

Solution

  • Try repairing the Driver install. A software repair will check for any missing dependencies and is a good place to start troubleshooting from. 
  • Try running an NI IO Trace during the troubleshooting wizard. This should capture any driver calls, and will make it more clear where the problem is coming from, and make any blocked ports or antivirus programs more obvious. 
  • Check firewall and antivirus settings on the computer to make sure that no ports are being blocked by the computer. 
  • Try upgrading your NI 488.2 version. Newer versions of the driver tend to be more stable, and contain bug fixes for problems with older versions.  

WAS THIS ARTICLE HELPFUL?

Not Helpful