NI MAX Device Temperature Reading Exceeds Operating Temperature Specification

Updated Apr 20, 2018

Reported In

Hardware

  • USB-6366

Issue Details

My device is overheating even at rest. According to NI MAX, my device's temperature is 94.3 degrees Celsius, and the amplitudes that I'm seeing are not what I expected.

Solution

It is best to power down and unplug the device whenever the NI MAX temperature reading exceeds the maximum safe temperature specification. Skip troubleshooting and send the device in for repairs to avoid injury and potentially damaging the equipment further.

Obtain a Return Material Authorization (RMA) number to initiate the repair process.

WAS THIS ARTICLE HELPFUL?

Not Helpful