Unfortunately, there are temporarily times when a lot of users are utilizing the service and you will have to wait in the queue until your job is the next to be processed. Here are a few things to try if you suspect that your job is getting stuck in this state, or if you are unable to wait for the remote server:
Collaborate with other users in our discussion forums
A valid service agreement or active software subscription may be required, and support options vary by country.
Helpful
Not Helpful