How to Edit MyNI Account Details?

Updated Jan 31, 2020

Issue Details

I would like to:
1. Edit the details contained within MyNI account.
2. Delete MyNI account.
How can I make these changes to my account?

Solution

To edit information contained with the MyNI account, please navigate to the MyNI dashboard web page. 
This will bring up the page shown below. Then Click on Edit Profile, to make changes to the MyNI account.


 Below are the different details that can be edited via this method:
  • Login Information
  • Account holder information
  • Company Information
  • Academic information
  • Communication Preferences

If there is information that cannot be edited on this page or to delete the MyNI account, please contact customer.updates@ni.com with the account details and the requested changes. 

Additional Information

To add a serial number to the MyNI account, please follow the steps outlined in the following article: How Can I Add a Serial Number to My ni.com Profile?