Solution
This error is observed when there are 2 or more applications trying to use the same resource. If NI MAX is showing this message, it means that another application already has control over the camera. It could be an NI application (i.e., LabVIEW) or any third-party application (manufacturer's software).
- Check that you are not using the camera in other applications that may run in the background, such as Skype.
- Reboot the camera.
If you are still having trouble, please contact National Instruments.