Error Code 2147220616 (0x80040378) with LabVIEW 2018 SP1

Updated Jul 28, 2020

Reported In

Software

  • LabVIEW 2018 SP1

Driver

  • System Configuration

Issue Details

I try to install LabVIEW 2018 SP1 to my Real-Time PXI controller and it pops up with an unexpected error: 2147220616 (0x80040378)
Below an screenshot with the message: 
 

Solution

This error code indicates the NI System Configuration API is not installed on the specified target. To solve this issue you can try:
  • Make sure to install the LabVIEW 2018 SP1 Patch that can be downloaded from our website.
  • Format the controller, open NI-MAX, select your controller and from the right-click menu select Format disk.
  • Sometimes, you might need to upgrade PXI Platform Services to 19.1.
If the previous steps don't solve the issue, perform a software reinstallation following the indications provided in Uninstall or Repair NI Software or Drivers in Windows or Uninstall NI Software or Drivers Using NI Package Manager.