Error Code 2147220616 (0x80040378) with LabVIEW 2018 SP1

Updated Dec 11, 2020

Reported In

Hardware

  • CompactRIO Controller
  • PXI Controller

Software

  • LabVIEW 2018 SP1

Driver

  • System Configuration

Issue Details

I try to install LabVIEW 2018 SP1 to my Real-Time controller from NI-Measurement and Automation Explorer (MAX) and it pops up with an message stating:

unexpected error occurred: -2147220616 (0x80040378)
 

or 

The NI System Configuration API is not installed at the specified target

 
 

Solution

This error code typically indicates the NI System Configuration API is not installed on the specified target. To solve this issue you can try:
  • Make sure to install the LabVIEW 2018 SP1 Patch that can be downloaded from our website.
  • Format the controller, open NI-MAX, select your controller and from the right-click menu select Format disk.
  • Sometimes for a PXI controller, you might need to upgrade PXI Platform Services to 19.1.
  • There may be an issue with DAQmx driver, try updating to the latest version that is still compatible with both your current software stack and your hardware.
If the previous steps don't solve the issue, perform a software reinstallation following the indications provided in Uninstall or Repair NI Software or Drivers in Windows or Uninstall NI Software or Drivers Using NI Package Manager.