CMS-9065 with NI-9230 Modules Displays InvalidConfig in InsightCM™

Updated Oct 8, 2019

Reported In

Hardware

  • NI-9230

Software

  • InsightCM

Issue Details

My CMS-9065 with three or more NI-9230 modules is failing to successfully come online after deploying the InsightCM™ 2.0 application image from the System Manager webpage. The configuration status for the device shows InvalidConfig after several minutes, and the dashboard shows a message “Configuration: Invalid Device rebooted 10 times in 60 minutes”. How do I correct this behavior?

Solution

A CMS-9065 device with three or more NI-9230 modules installed can fail to come online because of a known issue with the InsightCM™ 2.0 application image for the CMS-9065. To correct this behavior, you can deploy an updated version of the CMS-9065 application image. A link to the updated application image is included in this article. To deploy the updated application image, please follow the below steps.
  1. Download the updated InsightCM™ 2.0 application image for the CMS-9065, version 2.0.0.204.
  2. In a web browser, launch NI InsightCM Systems Manager by navigating to the following URL that is appropriate for the computer you are using:
    1. On the server machine, http://localhost:81.
    2. On any other computer or device on the same network as the server machine, http://serverIpAddress:81 or http://serverDNSHostname:81.
  3. Upload new application to NI InsightCM™ Server:
    1. Log in with the username and password for a user who receives the following Systems Manager permissions: nisms_edit, nisms_show.
    2. Click the Package Management navigation button on the left side of the page.
    3. Click the Upload button and navigate to the .lvappimg files listed in the previous section. Click Open to begin the upload. You can click the Browse button to upload more firmware or click the Close button to close the dialog box.
  4. To update the firmware on devices, browse to the Devices page » Software tab in Systems Manager. Select one or more devices and click the Update Application button.
Alternately, if not all of the NI-9230 modules are required, you can remove any unused NI-9230 modules so that only two NI-9230 are installed in the CMS-9065. You can also switch to NI-9232 modules if three or four modules are required.