NI Package Manager Installation Stops at "Initializing Transaction"

Issue Details

I'm trying to install NI software using the online installer from the ni.com download page. When I run the installer, the installation process starts, but the installation window suddenly hangs and drops when it gets to "Initializing transaction" section. No error information is displayed.

What can I do to fix this issue? How can I install the required software?

Solution

As a starting point, it is advised to check the following:

• Check if the offline installer for the product works. Refer to Downloading Individual Offline Installers for NI Software for instructions.
• Check if installing NI Package Manager via it's offline installer fixes the issue.
• Try right-clicking either of the above installers and selecting Run as administrator.

if the error persists after checking the points above, the error is being caused by a lack of administrative rights on your Windows user acountt. Enable the administrative rights for your user account, or log in with the administrative account and proceed with the installation.

Additional Information

Please reference the below articles for how to access your administrator account or add administrative rights to a user account on a Windows Operating System (OS).

• [External] Local Accounts (Windows 10) - Microsoft 365 Security
• [External] Manage User Accounts in Windows

If you continue to see issues after enabling the administrative rights and are attempting on online installation, please follow the troubleshooting steps in the articles below, as sometimes the issue can be attributed to network settings:

• NI Package Manager Hangs on Splash Screen
• NI Package Manager Cannot Update Feeds Due to Network or Connectivity Issues