This content is not available in your preferred language.
The content is shown in another available language. Your browser may include features that can help translate the text.
The most common cause of this behavior is due to incompatibilities with older versions of the AKD firmware and the LabVIEW SoftMotion Module. Ensure that you have the latest version of the AKD firmware on your AKD and that you are working with the latest version of the Getting Started Guide. To account for the aforementioned incompatibilities, older versions of the Getting Started Guide directed users to enable the Enable distributed clock option from the AKD properties in the LabVIEW Project Explorer. The latest versions of the firmware no longer require this option to be checked and will result in unstable motion if enabled.
Verify that the EtherCAT distributed clock is disabled by following the process described below:
Collaborate with other users in our discussion forums
A valid service agreement may be required, and support options vary by country.
Thank you for your feedback.
You changed your response to Not Helpful
You changed your response to Helpful