LabVIEW Freezes While Acquiring Images from a USB3 Vision Camera

Updated Aug 13, 2019

Reported In


  • NI-IMAQdx
  • Vision Acquisition Software


USB3 Vision Camera

Issue Details

I'm trying to acquire images using a Point Grey: GS3-U3-41C6C-C (USB3 Camera) with LabVIEW. I have a very basic VI with the IMAQdx Grab function in a  loop. Every time I run this VI, LabVIEW freezes and I have to restart the application. The Image display is blank while I'm running the VI.


Make sure that your USB host controller is compatible with the USB 3.0, also known as SuperSpeed USB.

This issue has been reported when plugging to a USB 2.0 port a USB3 Vision Camera that is not backward compatible with the USB 2.0 standard.