PXIe-8840 Does Not Power Off PXI Chassis After Shutdown

Updated Aug 1, 2019

Reported In

Hardware

  • PXIe-8840

Issue Details

I have PXIe-8840 controller that has Windows OS installed. When I shutdown PXIe-8840 from usual Windows shutdown process, the monitor output turns off but PXI chassis remains powered on and does not let me power off my system correctly. What can I do to make my controller to shut down properly?

Solution

Update BIOS for PXIe-8840 to the latest version using PXIe-8840 BIOS Bootable USB Drive.  
For updating the BIOS, prepare empty USB flash drive and follow the installation instructions listed in the PXIe-8840 BIOS Bootable USB Drive download page.