Recover ELVIS III with Blinking Status LED or Miscellaneous Operation Failure Error

Updated Apr 21, 2023

Reported In

Hardware

  • NI ELVIS III

Software

  • LabVIEW ELVIS III Toolkit
  • LabVIEW Real-Time Module

Issue Details

  • My ELVIS III device's Status LED is blinking twice indicating a software error. I have tried reinstalling the Elvis III Recommended Software Set to the Elvis III from NI MAX, but the installation failed part-way through.
  • While installing software to my ELVIS III device from NI MAX, I get the error: Miscellaneous operation failure.

Solution

  1. Restart the ELVIS III in safe mode by holding the RESET button for 5 seconds. You will know that the ELVIS III has booted into safe mode because the Status LED will blink 3 times every few seconds.
  2. Using NI Measurement and Automation Explorer (NI MAX), format the disk on the ELVIS III.
  3. After the format operation finishes, reinstall the ELVIS III recommended software set.

Additional Information

If the ELVIS III is still unrecoverable after formatting and reinstalling software or if the Status LED is flashing continually, contact NI Technical Support.

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