BIOS RAID Configuration Utility Displays a Non-Zero Value for Pred Fail Count

Updated May 3, 2018

Reported In

Hardware

  • HDD-8266
  • HDD-8265
  • HDD-8264
  • HDD-8263
  • HDD-8261

Issue Details

All of my RAID Virtual Disks are Online (Optimal) in the BIOS RAID Configure Utility (MegaRAID, Intel RAID BIOS Console, etc.). However, when I look at the Physical Drivers configuration, I see that one of my Physical Disks (PD) is highlighted. When I look at its Properties, I see that the Pred Fail Count property is non-zero. What does this mean and what should I do?

Solution

If the Pred Fail Count property for a physical drive in a RAID array is non-zero, that means the Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T) has been triggered on that drive.

If your drive is still functioning, copy the data to a replacement device and swap the old one out.

 

Additional Information

The S.M.A.R.T has detected that your drive may fail in the near future and that drive should be replaced as soon as possible. After you backup the data stored on the failing drive, return the drive to National Instruments for repair. To initiate the return process, please contact National Instruments at 1-866-ASK-MYNI (1-866-275-6964), or visit ni.com/support.

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