Why is My Serial Number not Activating LabVIEW?

Updated Nov 16, 2018

Reported In

Software

  • LabVIEW

Operating System

  • Mac OS X
  • Windows

Issue Details

  • My serial number isn't activating LabVIEW.
  • I ordered an upgrade to the latest version of LabVIEW, but the serial number I got on the box does not activate my software. What do I do?
  • My serial number is for a Mac operating system and won't activate LabVIEW for a Windows operating system.

Solution

Check that the serial number you have is for the same operating system for the version of LabVIEW that you are trying to activate.  A serial number purchased for a Mac will not activate LabVIEW for Windows.

Check to see if you have another serial number tied to your ni.com account that you can use to activate LabVIEW  by following the steps below.
  1. Login to ni.com.
  2. Go to My Account
  3. Go to My Products to see serial numbers tied to your account.

If you ordered an upgrade, then the serial number for the older version of LabVIEW should activate your new version of LabVIEW.

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