NI Update Service Freezes When Checking for New Version

Updated Dec 13, 2017

Reported In

Software

  • NI Update Service

Issue Details

I have launched NI Update Service and it states that it is "Checking for new version". NI Update Service remains in this state and never downloads or installs the update. Why is this happening and how can I obtain the available update?

Solution

This is a known issue that prevents the update of NI Update Service.   

To resolve this issue, download and install the new version from the National Instruments web site instead of directly from NI Update Service.

You can find the newest version of NI Update Service at the following location:
NI Update Service Download Page

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