Timeout Error When Installing Software on CompactRIO

Updated May 3, 2018

Reported In

Hardware

  • CompactRIO Controller

Software

  • Measurement and Automation Explorer (MAX)

Issue Details

When I attempt to install software on my CompactRIO, the installation begins, but ends with a timeout error.

Solution

If the timeout error persists after verifying network connectivity, the best solution is to reformat the controller and reinstall any required software. See How Do I Format My Real-Time Target and Reinstall the Software? for instructions on this procedure.

Additional Information

During software installation on the Real Time controller, it is possible that sudden loss of network connectivity, packet collision, or an unsuccessful write to controller memory will cause a timeout error due to installation file corruption. Often if this data transfer error is network driven,  MAX Error 56 may manifest.

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