Multisim Activation Fails

Updated Apr 21, 2020

Reported In


  • Multisim Education
  • Multisim Full
  • Circuit Design Student
  • Circuit Design Full

Issue Details

After installing Multisim I am not able to activate the product. I always get an activation error saying that my serial number or activation code does not match an installed product.


There are two different Installer for the Circuit Design Suite (contains Multisim and Ultiboard) available.

  • NI Circuit Design Suite Educational Edition - and Student Edition
  • NI Circuit Design Suite Power Professional- Full and Base Editions
Make sure you have the correct one installed. You can verify your exact installed version in NI License Manager or in Multisim by going to Help > About Multisim.

Additional Information

  • If you are installing the software through NI Package Manager, the versions are two different product pages: