VI Package Manager (VIPM) Can't Connect to LabVIEW

Updated Nov 7, 2018

Reported In

Software

  • JKI VI Package Manager
  • LabVIEW Full
  • LabVIEW Base
  • LabVIEW Professional

Issue Details

I have a VI Package file to install in LabVIEW. When I click the Install button, VI Package Manager attempts to connect to LabVIEW. A wait screen appears. After time elapses, I see one of the following Batch Processes Error Dialog Box.



Batch Process Error VIPM could not continue. Please fix the error and try again. The following critical error occurred:

VIPM could not connect to LabVIEW XX.X. VIPM requires LabVIEW access as part of the current task execution in progress.

Solution

VI Package Manager uses VI Server to connect with LabVIEW. An incorrect VI Server configuration results in a timeout. For a successful connection, the LabVIEW and VI Package Manager connection protocols must be configured similarly.

Complete the following steps to configure the VI Server connection in LabVIEW.

  1. Click Tools » Options to launch the Options dialog box.
  2. Select VI Server from the Category section on the left.
  3. Place a checkmark in the TCP/IP checkbox in the Protocols section.
  4. Remember the Port number. 3363 is the default port number. You do not need to use the default, but both LabVIEW and VI Package Manager must be set to the same port number. If you have multiple LabVIEW versions installed in your computer, you will see a different port for each one. The following example shows a completed Protocol section:

  1. Click the Add button in the Machine Access section to add a new machine.
  2. Enter localhost in the Machine name/address field, as in the following dialog box: (If localhost doesn't work, you could also try adding * to the machine access list temporarily, allowing all connections. This indicates if the problem is due to the access restrictions of the VI server)

Note: If you are getting Warning 1 when trying to remove the * off of your Machine Access list, follow the Resolving issues with VIPM connecting to LabVIEW.


Complete the following steps to configure the VI Server connection in VI Package Manager. 

  1. Click Tools » Options to launch the Options dialog box.
  2. Click the LabVIEW tab.
  3. Confirm the port number matches the previously configured LabVIEW VI Server port number. Click the edit icon to change the port number if needed.  
  4. Click the Verify button.

Refer to the following dialog box for an example of a completed LabVIEW configuration:

VI Package Manager will then restart LabVIEW. When LabVIEW starts back up, the VI Package Manger will establish a connection, and you will be able to install packages.

If the above steps do not work, try turning off any firewalls or antivirus software you have on your computer. Additionally, run the VI Package Manager in Administrator Mode, right clicking in the application in the start menu, over programs and files, and selecting Run as Administrator.

You can also contact JKI's support as another resource, as they are the author of this tool. 

Additional Information

Finding the VI Package Manager

There are multiple Windows which can be displayed in the VI Package Manager. The main window will allow you to install packages, while others give you other options. One of these windows is the LabVIEW Tools Network, which has a variety of tools and add-ons available for installation. The main window of the package manager is seen in the image below:

To show the VI Packager Manager main window, click Window » Show VI Package Manager in the LabVIEW Tools Network window, as in the following image:    

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