FPGA and Real-Time Targets Show as "Unsupported Item" in Project Explorer

Updated Feb 24, 2018

Reported In

Software

  • LabVIEW FPGA Module
  • LabVIEW Real-Time Module
  • LabVIEW Base
  • LabVIEW Full
  • LabVIEW Professional

Driver

  • NI-RIO

Issue Details

I am opening a project in LabVIEW and there is an exclamation mark next to my Real-Time or FPGA target. If I right click and choose Explain Warning, this error is thrown:
Unsupported Item. LabVIEW currently cannot load the the selected item. 
The required module, driver, or plug-in either is not installed or has an expired license. 
Ask the creator of the item or its project what software it requires. Contact NI for help identifying the software.

 

Solution

Make sure you have Real-Time and FPGA module installed for the version of LabVIEW you are using to open the project and that they are licensed. You can check this using the NI License Manager.  

You should also make sure that you have the correct device driver for your target. You can find this in the user manual for your device.

 

Additional Information

If the error persists, it is likely due to trying to open the project with a 64-bit version of LabVIEW rather than the 32-bit version. LabVIEW Real-Time and FPGA are only compatible with the 32-bit version of LabVIEW. You can what version you have check in LabVIEW by navigating to Help>>About LabVIEW

Both 64-bit and 32-bit versions of LabVIEW of the same year can be installed at the same time. If you do not have the 32-bit version installed, you can install it without uninstalling the 64-bit version. However, if you have to install the 32-bit version, you may have to reinstall Real-Time and FPGA so that those components are associated with 32-bit LabVIEW.​

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