Computer Does Not Boot With PCIe Card in x16 Slot

Updated Jul 12, 2021

Reported In

Hardware

  • PCIe-6353
  • PCIe-1433

Issue Details

My computer will not boot when I put a PCIe card into an x16 slot.
My computer will not POST (Power on self test) when I put a PCIe card into an x16 slot.
 

Solution

First, here are a few troubleshooting steps to determine if the problem is with the PCIe card or the PC. 
  • Re-seat the PCIe card in the PCIe slot
  • Try the PCIe card in another PCIe slot in the same computer
  • Try the card in another computer
  • Try a known working PCIe card in the PCIe slot that is having the problems

If the problem lies with the PC, there are a couple of possible steps that could help fix this issue.
  • Update the firmware/BIOS for the computer motherboard. (This updated BIOS typically has to come from the motherboards manufacturer)
  • Change BIOS settings for PCIe card from AUTO to GEN1 (Options typically are  AUTO/GEN1/GEN2/GEN3)

Additional Information

Note: Intel Skylake chipsets (HD110/Q170) have been problematic. They did not work with 1433 and 6323 PCIe cards that were known to work. 
Note: The PCIe-1433 has been seen to prohibit a Dell OptiPlex 3040 from booting as well.
Note: For HP computers you can disable the PCIe Security setting on the BIOS following this procedure: External Link: HP Desktop PCs - Computer Does not Start After Installing a Video Card (Windows 10, 8)
 

Related Links

PC Will Not Boot up When PCIe Card is Inserted
 

Other Support Options

Ask the NI Community

Collaborate with other users in our discussion forums



Request Support from an Engineer

A valid service agreement may be required, and support options vary by country.