Error 12 with MXI-Express (MXIe)

Updated Nov 17, 2017

Reported In

Hardware

  • PCIe-8398
  • PXIe-8398
  • PXIe-8399
  • PCIe-8388
  • PXIe-8388
  • PXIe-8389
  • PCIe-8381
  • PXIe-8381
  • PXIe-8384
  • PCIe-8375
  • PXIe-8375
  • PXIe-8370
  • PCIe-8371
  • PCIe-8371 for USRP
  • PCIe-8362
  • PCI-8361
  • PXI-8361
  • PCIe-8361

Other

ExpressCard-8360

Issue Details

I am getting an error message on my PCI-to-PCI bridge in Device Manager when installing MXI-Express in my computer. When I click on the yellow exclamation point next to my device, an error message appears. The error message states: 
This device cannot find enough free resources that it can use. If you want to use this device, you will need to disable one of the other devices on this system. (Code 12).​

Solution

MXI-Express is based on PCI Express switch architecture which is transparent to device drivers and no additional software is needed to support PXIe devices. This error could be caused by a compatibility issue with your BIOS. Please see the MXI Compatibility and Connectivity Troubleshooting Guide for more details.

On some computers, having the NI CardBus-8310 driver installed can cause resource compatibility issues with the BIOS, which results in error code 12. To remove the NI CardBus-8310 driver:
  1. Go to Start»Settings»Control Panel»Add/Remove Programs
  2. Select the NI CardBus-8310 driver
  3. Select Add/Remove. 

Additional Information

  • 8310 Cardbus Driver is not part of the National Instruments Software bundle under the Add/Remove Programs.
  • The PXI Platform Services software on the PXI Platform Services CD or driver CD included with your PXI Express MXI-Express hardware is required to provide chassis and controller identification for PXI features such as trigger routing and slot detection. The PXI Platform Services software is also included with the NI-DAQmx and NI-VISA drivers and is available as a standalone download. Also, you will still need the device drivers for the peripheral PXI cards installed in your chassis

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