Error -1074360293: Timeout With Vision Camera

Updated Nov 30, 2023

Reported In


  • Basler ace


  • LabVIEW
  • Vision Development Module


  • Vision Acquisition Software
  • NI-IMAQdx

Issue Details

  • I am working with a Basler ace2500-14uc (USB 3.0) camera and NI Vision Acquisition Software in LabVIEW.  I am having some issues with timeout errors when I try to do a continuous grab of images (snapping individual images seems to be okay). 
  • I am working with a Basler sca1390 camera and have connected it to a laptop using a Startech Firewire ExpressCard. When I run an example Vision VI as an executable, the deployment computer reports the following error:
Error -1074360293 occurred at IMAQdx Get
Possible reason(s):


The error doesn't specify the exact reason of why the issue appears, so in order to cover all the grounds please follow the recommendations below:
  • Try increasing the timeout value on the input terminal of the IMAQdx Get Image2 VI.
  • Try increasing the timeout value on the NI Measurement and Automation Explorer (NI-MAX) configuration for the camera.
  • Try doing a Snap or a Grab in NI-MAX and verify whether the behavior is repeated there.
  • Signal Integrity Issue: If you have multiple cables or long USB 3.0 cables, make sure you only use one cable, and you are within 5m length. USB3 standard is highly affected by cable quality and signal quality. If you do not have a high quality cable and a single cable you could be losing the signal due to poor connection quality. Try one, high quality cable that is under 5m long.
  • Secure connection to USB port.
  • If the camera is plugged into a USB hub, try plugging directly into a USB 3.0 port on your computer.
  • This error can occur if your USB 3.0 port is defective. Try moving the camera to a different USB 3.0 port on your computer.
  • Check with third party software, if available
    • for example, for Basler Cameras, download Basler's Pylon software and try a Snap or a Grab there. 
    • Confirm attributed match in third party software and NI-IMAQdx
  • If you're using an older version of the NI-IMAQdx driver, try updating to the most recent version
    • Confirm compatibility
  • Try the Low-level Grab example VI found in LabVIEW under Help >> Find Examples... >> Hardware Input and Output >> Vision Acquisition >> NI-IMAQdx >> Basic Acquisition >> Acquire Every Image VI
  • Check the Camera File (.icd) and make sure that there are no duplicate attributes. The camera file is saved under C:\Users\Public\Documents\National Instruments\NI-IMAQdx\Data

Additional Information

If, in one of these steps, you will encourage with the Error -1074396159, please navigate to Error -1074396159 Not Enough Memory for Requested Operation While Using NI-IMAQ/IMAQdx VIs article, and follow the steps described there.