Can't See USB 2.0 Camera in NI MAX

Updated May 3, 2018

Reported In


  • Vision Acquisition Software

Issue Details

I have a USB 2.0 camera connected to my computer, but I do not see my camera listed in NI Measurement & Automation Explorer (MAX) and cannot connect to it from my LabVIEW application. How do I get MAX to recognize my camera?


As of Vision Acquisition Software (VAS) 2009, support for DirectShow-compatible USB 2.0 cameras is included in the NI-IMAQdx driver. To use your camera, you must install VAS version 2009 or later. 

Once the correct driver is installed, the camera should show up in NI MAX under Devices and Interfaces.


Additional Information

Prior to August 2009, DirectShow compatible USB 2.0 cameras were supported by the NI-IMAQ for USB driver. This driver is no longer supported by NI.

If you cannot see your camera in NI MAX after installing VAS, check with the manufacturer of your camera to verify that the camera is DirectShow compatible. Not all USB 2.0 are compliant with the DirectShow specification. 


Not Helpful