Missing or Expired Plug-in When Adding a cRIO Device to a LabVIEW Project

Updated Jul 18, 2018

Reported In

Hardware

  • CompactRIO Controller

Software

  • LabVIEW

Driver

  • NI-RIO
  • NI CompactRIO

Issue Details

I am trying to add a CompactRIO or other Real-Time device to my LabVIEW project, but I encounter the following error message:

The plug-in for the selected item is not installed on your system or the plug-in has an expired license. Please contact National Instruments.

 
This also happens if I try to open a previously saved project that already contains a RIO device. What can I do to solve this issue?

Solution

This error may be happening because your computer does not have a compatible NI-RIO driver installed or there was an error during the installation process.  
 
  1. If you are working with LabVIEW 2015 or later, make sure you have these RIO Device Drivers are required
  2. Find which RIO driver will work with your LabVIEW version with this compatibility chart
  3. If you already have a compatible driver installed, try repairing the driver or simply reinstalling it, taking special care to follow the proper installation procedure.

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