Windows Product Registration Key for My NI Controller

Updated May 17, 2019

Reported In


  • PXI-8840
  • PXIe-8135
  • PXI Chassis
  • PXI Controller
  • PXIe-8821

Operating System

  • Windows

Issue Details

  • I am seeing a Windows prompt telling me to re-activate my Windows OS on my NI PXI(e) controller, and it is asking for my Product Registration Key. Where can I find this key?
  • Where can I find the Windows Registration sticker?
  • Why does my NI Controller with Windows 7 come with a product key code sticker while my NI Controller with Windows 10 does not?


Depending on how you purchased the controller will determine if it came with a Product Registration sticker. If you purchased a Windows 7 or earlier PXI controller that was installed in a chassis by Factory Installation Services (FIS), than you will have a sticker. If you purchased the controller alone, than it will not come with a sticker. However, if you purchased a Windows 10 controller, whether in a chassis or not, it will not come with a registration sticker.

If you ordered a Windows 7 or earlier PXI controller that was installed in a chassis by FIS:
All keycodes are placed on a label on the corresponding PXI chassis. The label will be mounted on a plate such as those shown below.


Additional Information

The key you receive for Windows 7 controllers will not actually activate Windows. This sticker is for authenticity purposes.

The OS is pre-installed on more recent controllers, most notably with Windows 7/10 OS. Therefore, product activation key is not required. If you still are still running into problems with needing to re-activate Windows than you should try to restore the OS through Acronis True Image.

If you cannot find this packet or this sticker, please contact National Instruments. To help us expedite getting you a product registration key, please let us know when you received your system. Also please note if the entire software packet is missing or if the packet just did not include the registration sticker.


Not Helpful