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If you ordered a Windows 10 PXI controller:Windows 10 PXI(e) controllers are shipped with a preinstalled operating system where the activation key is embedded into the BIOS. Therefore an activation is usually not necessary anymore. If you are prompted for an activation key anyway, try to activate Windows 10 while the controller is connected to the internet. Also try the click the Troubleshoot wrench icon if the activation is not successful.If your controllers were shipped with Windows 10 Pro, you can retrieve the embedded activation key by typing the following into the Windows command prompt:wmic path SoftwareLicensingService get OA3xOriginalProductKeyAs of Aug 2019, all NI Windows 10 PXI(e) controllers are shipped with Windows 10 IoT Enterprise. There is Certificates of Authenticity (COAs) that shipped with the controller that proves that there's a valid license installed. The COAs are stickers which are stuck to the side of the controller.
If activation is still not possible after trying both steps above, please contact NI support.
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A valid service agreement may be required, and support options vary by country.