LabVIEW Real-Time Installation Disk May Be Corrupt or Incomplete

Updated Jan 10, 2023

Reported In


  • LabVIEW 2009 Real-Time Module
  • LabVIEW 2015 Real-Time Module
  • LabVIEW 8.5 Real-Time Module
  • LabVIEW 2014 Real-Time Module
  • LabVIEW 2012 Real-Time Module


  • NI-RIO
  • NI-RIO 3.5
  • NI-RIO 4.0
  • NI-RIO 3.0
  • NI-RIO 2.4

Issue Details

  • Attempting to add software on RT PXI or cRIO target
  • I have software installed on my controller. When going into NI MAX and under the software tab, it showed that my controller was connected but no software was installed.
  • Getting the following error
The installation program tried to read a file that does not exist on your system. Your installation disk may be corrupt or incomplete



Additional Information

  • The storage disks on Real-Time targets are similar to computers which can get corrupted
  • Unless you have a backup image of your target the best steps are to reformat