Anti-Virus Trend Micro blocks installation of LabVIEW 2017

Updated Nov 10, 2017

Reported In

Software

  • LabVIEW 2017 Full

Other

Software: Trend Micro
OS: Windows 7

Issue Details

I am unable to install LabVIEW 2017 from USB drive while using Trend Micro Anti-Virus.  When plugging in the flash drive to a Windows 7 computer with Trend Micro antivirus software installed and active, a Device Control Violation error is given by Trend Micro.

Solution

Trend Micro has strict USB security settings and in order for LabVIEW 2017 to be installed via a USB those settings must be temporarily disabled.
Turn off the USB security settings in Trend Micro by following the following the Trend Micro guide.
How to disable and re-enable USB security in Trend Micro
You may need to contact your IT department to disable this setting. 

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