Anti-Virus Trend Micro Blocks Installation of LabVIEW

Updated Feb 3, 2020

Reported In

Software

  • LabVIEW 2018
  • LabVIEW 2017

Operating System

  • Windows

Other

Anti-virus Software: Trend Micro
OS: Windows 7, Windows 10 
LabVIEW: 2017, 2018

Issue Details

I am unable to install LabVIEW from USB drive while using Trend Micro Anti-Virus.  When plugging in the flash drive to a Windows computer with Trend Micro antivirus software installed and active, a Device Control Violation error is given by Trend Micro.

Solution

Trend Micro has strict USB security settings. In order for LabVIEW to be installed via a USB, those settings must be temporarily disabled.
Turn off the USB security settings in Trend Micro by following the following the Trend Micro guide.
How to disable and re-enable USB security in Trend Micro
You may need to contact your IT department to disable this setting. 

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