Selected Image is Incompatible using RAD Utility

Updated Jun 6, 2019

Issue Details

I am using the Replication and Deployment (RAD) Utility to copy the image of one real-time device into another. The two devices are the same model, but I am getting the error:
The selected image is incompatible, make sure the image controller and backplane matches the target

Solution

Use the LabVIEW example Get and Set Real-Time System Image found in LabVIEW under help >> find examples. This utility is sometimes more reliable than the RAD utility and has some more detailed error messages.

Additional Information

Check the documentation of the RAD utility to see compatible software and hardware.

The source code of the RAD utility is available at this link. Running debugging on this code can help troubleshoot errors in the utility.

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