Database Connectivity Toolkit Won't Install or Open

Updated Aug 31, 2018

Reported In

Software

  • LabVIEW Database Connectivity Toolkit
  • LabVIEW

Issue Details

I have LabVIEW installed and activated on my PC and I have access to the Database Connectivity Toolkit through my license or SSP (Standard Service Program). 
However, using my serial number appears to prevent the Database Connectivity Toolkit from installing or the toolkit does not open. 

Solution

The Database Connectivity Toolkit is currently only supported in 32-bit versions of LabVIEW and will not install with 64-bit versions of LabVIEW.

To use the Database Connectivity Toolkit you will need to:

1. Download a 32-bit version of LabVIEW from the Product Download Page. You do not need any additional downloads for the Database Connectivity Toolkit.
2. Activate the toolkit
3. Open the 32-bit version of LabVIEW and then launch the Database Connectivity Toolkit 

Additional Information

Starting in LabVIEW 2018, the Database Connectivity Toolkit is included in LabVIEW Professional 32-bit. If you are using this version, no additional installation is necessary.

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