NI-Max Hangs When Opening "Devices and Interfaces"

Updated Nov 11, 2017

Reported In

Hardware

  • NI-9361

Issue Details

I have connected my National Instruments hardware to my computer.  I am trying to configure my hardware in NI-MAX, but NI-MAX freezes after clicking "Devices and Interfaces."

Solution

Complete the following steps:
1. If your computer is connected to the internet then disable any network adapters and unplug any wired internet connections.
2. Close NI-MAX.
3. Plug your wired internet cable back into your computer.
4. Open NI-MAX.  Devices and Interfaces should now function properly.

If you are still experiencing problems please contact National Instruments Support.

Additional Information

This behavior has been observed in computers that use a Moxa Serial Port Server Driver.

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