Error -80040375 in NI MAX

Updated Nov 21, 2017

Reported In

Other

NI Measurement & Automation Explorer (NI MAX)

Issue Details

There was a problem updating the firmware for this I am trying to perform an action in NI Measurement & Automation Explorer (NI MAX), like a self-test on my device or updating the firmware. However, I am getting Error -80040375.

Some examples of the messages that could be associated with this error are as follows:
  • There was a problem updating the firmware for this device.

Solution

1. Reset MAX database by referring to this article: What Is the Process for Resetting the MAX Database?
2. If resetting MAX database does not resolve the error, force reinstall MAX. The download can be obtained per this article: Where Can I Download the Latest Version of Measurement & Automation Explorer (MAX)?

Additional Information

This error can be caused by MAX database or installation corruption.

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