Problem Updating Feeds When Installing Through NI Package Manager

Issue Details

Solution

• You are using Direct Access, and you are on an IPv6 only network. You will experience networking issues, and can't install any products from NI Package Manager if you are on an IPv6 only network.
  • If you can't change your network, you can Request Physical Media for NI Software Installation.
  • If you can't change your network, you can use the Offline Installers for NI Software. 
• You can't access any of NI URLs due to some networking issues. If you can't access any of the below URLs using Telnet or another tool, you need to contact your IT department to make sure the corresponding ports are open.
  • download.ni.com on port 443
  • conduit-locator.ni.com on port 443
  • conduit.ni.com on port 443
  • *.scene7.com (e.g. ni.scene7.com) on port 80 and 443
• Your proxy (though Internet Options in Windows) is not set up correctly. If you are behind a proxy server, make sure to use http proxy servers. Otherwise you can use the following workaround:
  • Open %localappdata%\National Instruments\NI Package Manager\nipkg.ini
  • Fill out the proxyserver=<field> with your proxy information. The field format usually is host:port but you can ask your IT department to confirm.
• Your system does not trust NI's https certificates. You should contact your IT department to confirm the certificate settings.
• Make sure you are not using a VPN, as this can also affect or block the installation.
• Try a different network. Sometimes networks have other limitations that can prevent NI Package Manager from working properly. Try another network, such as your home network or using your phone as a WiFi hotspot.
• Work with your IT department to ensure that your Windows user account has proper administrator privileges. 
• Check if you have antivirus software running. If so, try turning it off.
• This error can also happen if you have upgraded from early versions of NIPM. The INI file for the feed has changed, but the software still references the old INI file. If you have an nipkg.ini file inside C:\Program Files\National Instruments\NI Package Manager\Settings, delete this file.

Additional Information