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For NI License Manager 3.7 or earlier, rename the evaluation license so License Manager can no longer reference it:
Change the name of the evaluation licenses folder, Licenses. You can rename the folder whatever you would like. The file path for this folder is given below depending on your operating system:
Wait for the evaluation license to expire. At that point, NI License Manager will search for active licenses both locally and on the network. If a volume license server is configured correctly, the appropriate license will be pulled.
If your software still appears as in evaluation after following the above steps, check to ensure that you are trying to activate a version of the software that you have access to. For example, if your volume license server only gives you access to TestStand 2017 and previous, it will not be able to activate TestStand 2017 SP1, and this software will still appear as in evaluation or unlicensed after completing the steps above.
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