Remove the module from the chassis and check for bent or missing pins on the module and chassis. If no issues are found with the pins then try reinserting the module, making sure the module fully seats into the chassis. If improperly seated, your module may show up as Unsupported Module. Make sure the chassis using is working as expected. Try with a different chassis to see if the same error occurs.
Thank you for your feedback.
You changed your response to Not Helpful
You changed your response to Helpful
Collaborate with other users in our discussion forums
A valid service agreement may be required, and support options vary by country.