My devices are installing correctly and show up green with no exclamations in the Windows Device Manager but some or all do not show up in Measurement & Automation Explorer (MAX).Why are my devices not showing up in Devices and Interfaces in MAX?
There are three possible reasons for this behaviour, a driver is not tied to the driver in Windows or needs to be updated, a version of DAQmx that does not include the necessary bridge to NI MAX is installed, or a bad installation or corruption of MAX.
If you have multiple modules and only one (or more) are not populated in MAX, the driver may need to be updated or linked to the device itself. See The Drivers for This Device Are Not Installed for Ni Device in Windows Device Manager to learn how to check/fix drivers.Also, check the compatibility of the DAQmx Driver Version with the Device by checking the ReadMe of the driver. Update to the latest version of the driver that is compatible with LabVIEW, the Operating System, and the device.
Some versions DAQmx do not include NI MAX or any of the bridge files to MAX, when installed. See What Are the Different Subsets of NI-DAQmx? to check which subsets of DAQmx install and work with NI MAX.If you have a subset of DAQmx that does not install MAX, such as DAQmx Core or DAQmx Runtime, install a version of DAQmx that includes MAX, such as DAQmx Full.
Firstly, follow the steps outlined in What is the Process For Resetting the MAX Database? to see if a corrupt database was the cause of the issue.If the issue persists after these steps, it is likely you have a bad installation of MAX. Therefore, we will uninstall MAX and then reinstall it.
Open the control panel by selecting Start » Settings » Control Panel
Double-click Add/Remove Programs
Select National Instruments Software and click the Change/Remove button
Select NI Measurement & Automation Explorer from the list of National Instrments software and click the Remove button
When asked if you are sure if you want to remove all components, select Remove All
MAX is installed when any National Instruments driver is installed.
Uninstall a driver (such as NI-DAQmx, NI-488.2, NI-VISA) on your system by following steps 1-3 from above
Reinstall the current version of the driver which will then also install MAX
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