Access Volume License Server from a Client Machine

Updated Sep 28, 2018

Reported In

Software

  • NI License Manager 4.0
  • NI License Manager
  • Volume License Manager 3.0
  • Volume License Manager 3.1

Issue Details

My company has a server that uses a network license manager (such as NI Volume License Manager) to distribute software licenses.
  • How do I set up my local client machine to check out licenses from the server?
  • How do I configure my NI software to activate and use a network license or volume license?
  • I want to activate my product using a license file instead of a serial number. How do I do this?

Solution

Before setting up your local machine, you must contact your Software Administrator to request that he or she gives you a license from the server. Your administrator will need your Computer ID or National Instruments username, depending on the type of license you have. Ask him or her to give you the Server Name and port number, then use these in the process below to check out a license. If you do not know who your Software Administrator is, you can ask your IT department who it is, or create a Service Request to figure it out.

The Software Administrator will be able to give you directions to activate the software and how to setup your computer. The process may change depending on whether you installed the National Instruments software previously. In order to make the client's License Manager look to the server for network licenses, follow the steps from the links below. The links guide you through the different methods depending on whether the software is installed and, if it is, how to perform an automatic or manual activation. For a better level of detail about the manual procedure, refer to the steps below:

For NI License Manager 4.0:
 
  1. Install the NI software on your local machine and restart the computer
  2. Open NI License Manager by selecting Start»All Programs»National Instruments»NI License Manager
  3. Select the Menu button and choose "Manage Volume License Servers..."
  1. Enter the names of the volume license servers, separated by commas, on which your NI products should check for licenses. You can enter a server name, the server's network name, or the server's IP address. You can also configure your products to look at a specific port on a volume license server. Enter the volume license server name followed by a colon and the port number: server[:port]. When no port is specified, 27000 is implied. Ports range from 1-64000, inclusive.
  1. Click OK. NI License Manager will then try to contact the server. 
  1. If the connection to the server is successful, your licenses will show up in the list.

For NI License Manager 3.7 and below:
  1. Install the NI software on your local machine and restart the computer
  2. Open NI License Manager by selecting Start»All Programs»National Instruments»NI License Manager
  3. Select the Options»Preferences menu item.
  1. Click the Use Volume License Servers checkbox.
  1. Enter the names of the volume license servers, separated by commas, on which your NI products should check for licenses. You can enter a server name, the server's network name, or the server's IP address. You can also configure your products to look at a specific port on a volume license server. Enter the volume license server name followed by a colon and the port number: server[:port]. When no port is specified, 27000 is implied. Ports range from 1-64000, inclusive.
  1. Click OK. NI License Manager will then query for the server. 
  1. A successful connection to the server will be indicated on the left-hand side of the NI License Manager as well as in the Field and Value headers for that server.

Additional Information

If the connection is unsuccessful in NI License Manger, as is indicated by the screenshots below, then refer to Unable to Communicate With License Server Error in NI VLM and Can't Use My Licenses from the NI VLM Server. If the steps in the documents do not help, contact National Instruments Support.

If you are using NI Volume License Manager 2.1.1 and earlier, the steps should work very similarly.

Note the valid software versions listed in NI License Manager. You will not be able to activate a newer version of software than that listed. For example, "LabVIEW 2017" listed in the license does not mean LabVIEW 2018 can be activated. 

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