Msvcr71.dll is Missing from Computer When Running MAX

Updated May 2, 2018

Reported In

Hardware

  • NI-9219

Issue Details

I am trying to run a task in NI MAX, but I keep getting an error, "The program can't start because msvcr71.dll is missing from your computer. Try reinstalling the program to fix this problem." Why do I get this error, and how do I fix it?

Solution

This error may have occurred because the dll didn't copy properly when installed. The default location for this file is C:\Program Files (x86)\National Instruments\Shared\USI\Bin\msvcr71.dll . This file should have been copied to C:\Windows\SysWOW64 when your software was installed. If not, manually copy that file into the SysWOW64 directory.

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